DG DIGITAL GROWTH – ADVERTISING TERMS & CONDITIONS

These Terms & Conditions (“Terms”) govern the provision of digital advertising services and special event screen rentals by DG Digital Growth (“Provider”) to any client (“Client”) purchasing advertising space or renting digital screens.

By purchasing, reserving, or using DG Digital Growth’s services, the Client agrees to these legally binding Terms.

1. Scope of Services

The Provider agrees to display the Client’s advertising content (“Content”) on its network of digital screens or exclusive event screen, in accordance with the plan purchased.

Each advertising package is specific to one (1) brand or business and cannot be transferred, sublicensed, or shared with other entities or brands without written authorization from the Provider.

Screen Location & Availability

  • The Provider may change, relocate, or replace screens within the same general area, neighbourhood, or commercial sector for operational, commercial, or technical reasons, without prior notice.

  • The Client acknowledges that screen locations and availability may change and agrees that ads are provided on a network basis, not tied to one specific physical location.

2. Fees, Payments & Default

  • All payments must be made in full prior to campaign activation unless a written payment plan is approved.

  • Installments must be paid on or before the due date on the invoice.

  • Late payments incur a 2% monthly fee (24% annually).

  • If payment is more than 15 days late, the Provider may suspend or terminate services immediately without refund.

  • No campaign will be activated or reactivated until all outstanding balances are paid.

  • All sales are final and non-refundable once the campaign has started or the advertising slot has been reserved.

3. Client Responsibilities

The Client must:


a. Provide Content in the required format (MP4, JPG, PNG, 1080×1920 px unless otherwise specified).


b. Ensure all Content complies with applicable laws, regulations, advertising standards, and community guidelines.


c. Warrant ownership or authorization for all intellectual property used.


d. Indemnify and hold harmless the Provider from any claims related to the Client’s Content including copyright, trademark, privacy, or reputational harm.


e. Ensure Content does not mislead or harm the reputation of DG Digital Growth or its host locations.

If Content violates these obligations, the Provider may suspend or permanently remove the ad without refund.

4. Provider’s Rights & Obligations

The Provider shall:

  • Display the Client’s ads according to the purchased plan.

  • Maintain and monitor screens to ensure proper operation.

  • Provide reasonable technical support for issues not caused by external factors.

The Provider does not guarantee impressions, views, leads, or conversions. Service is provided “as is.”

If a service interruption exceeds 24 hours, the Provider may offer equivalent time extension but is not liable for monetary compensation.

5. Content Approval & Restrictions

All Content is subject to review and approval. The Provider may reject or request modifications to any Content deemed:

  • Illegal, offensive, misleading, defamatory, discriminatory;

  • In violation of intellectual property rights;

  • Political, religious, or controversial (unless pre-approved);

  • Promoting competitors of DG Digital Growth without authorization.

The Provider’s decision regarding Content approval is final.

6. Screen Availability, Maintenance & Force Majeure

The Provider will make commercially reasonable efforts to maintain continuous screen operation but does not guarantee uninterrupted service.

Interruptions due to technical failure, maintenance, power/internet outages, business closures, or renovations do not constitute breach of contract.

In cases of force majeure (fire, flood, natural disasters, government restrictions, strikes, etc.), obligations are suspended without liability.

7. Term, Renewal & Cancellation

  • These Terms apply for the full duration of the purchased plan.

  • Agreements may automatically renew unless written notice is provided 30 days prior to expiration.

  • The Client may not cancel or request refunds after the campaign begins or a slot is reserved.

  • The Provider may terminate immediately for non-payment, non-compliant Content, or reputational risk.

8. Limitation of Liability

To the maximum extent permitted by law:

  • The Provider’s total liability is limited to the total amount paid by the Client for the specific campaign.

  • The Provider is not liable for indirect or consequential damages including loss of revenue, customers, or reputation.

  • Digital advertising is inherently variable, and the Client accepts the service “as is.”

9. Confidentiality & Use of Business Name

Both parties agree to maintain confidentiality of any business, financial, or technical information shared.

The Provider may use the Client’s name, logo, or ad screenshots for marketing or portfolio use unless the Client requests otherwise in writing.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada.

Any dispute shall first be addressed through good-faith negotiation or mediation.
If unresolved, it shall be brought exclusively before the courts of Ontario.

11. Special Event Screen Rental Conditions

(Applies only to clients renting an exclusive screen for a specific event)

11.1 Client Responsibility for Equipment Protection

The Client is fully responsible for the physical protection and safety of the Provider’s digital screen(s) throughout the full rental period, including delivery, setup, event duration, and pickup.

The Client must ensure a safe environment and prevent damage, misuse, vandalism, or exposure to hazardous conditions.

11.2 Liability for Damage, Loss, or Theft

The Client is liable for any damage, malfunction, loss, or theft caused by:

  • Improper handling;

  • Accidental or intentional impact;

  • Negligence by the Client or event attendees;

  • Unauthorized movement or adjustments;

  • Electrical issues from the venue’s power source;

  • Spills, collisions, environmental hazards;

  • Theft during the rental period.

The Client agrees to pay the full repair or replacement cost within 10 business days of invoicing.

11.3 Mandatory Event Insurance (Full Liability Coverage Required)

The Client must provide full event liability insurance covering:

  • Property damage,

  • Bodily injury,

  • Third-party claims,

  • Rental electronic equipment.

Minimum coverage: $1,000,000 CAD, or higher if required by the venue.

Proof of insurance must be submitted at least 48 hours before the event.
Failure to provide insurance allows the Provider to cancel the rental with no refund.

11.4 Indemnification for Event-Related Incidents

The Client agrees to indemnify and hold harmless DG Digital Growth from any claims, lawsuits, injuries, damages, or losses arising from:

  • The presence or operation of the digital screen at the event;

  • Injury to attendees or staff;

  • Improper placement or use of equipment;

  • Any part of the Client’s Content.

This indemnity applies regardless of who makes the claim.

11.5 No On-Site Monitoring

Unless agreed in writing, the Provider does not supervise or remain present during the event.
The Client is fully responsible for monitoring the equipment at all times.

11.6 Content Submission Timeline

All Content must be submitted 48–72 hours before the event for testing and approval.

Accepted formats:

  • MP4 video (1080×1920 vertical)

  • JPG/PNG images (1080×1920 vertical)

Late submissions may result in display issues without refund.

11.7 Event Cancellation Policy

Cancellations within 72 hours of the event are non-refundable.
Rescheduling is subject to availability and Provider approval.

12. Acceptance

By purchasing advertising services or renting an event screen, the Client confirms they have read, understood, and accepted these Terms, which form a binding agreement under Ontario law.